A closer look

Offers and configured customer campaigns

Make the right offer understandable, without turning every conversation into a promotion.

Salma, an illustrated AI colleague for your business

Give offers a clear meaning

An offer needs eligibility, dates and conditions that staff and customers can understand. Salma has offer-management capabilities that can bring approved information into supported conversations. Prepare the details carefully rather than expecting the assistant to invent an attractive deal.

Separate answering from outreach

Explaining an offer when a customer asks is different from starting a campaign. Outreach depends on the enabled workflow, intended audience, channel permissions and the business’s communication obligations. Discuss those requirements before deciding what to send.

Keep your team responsible for the message

Your team chooses the commercial terms and reviews how an offer is presented. A campaign should have a specific purpose and a way to handle replies. We do not promise unrestricted bulk messaging or a guaranteed sales result.

FAQ

Questions, answered

Does every knowledge-support setup include campaigns?

No. Knowledge support does not include the offers and automation modules by default; capabilities must match the business configuration.

Can I see an example before rollout?

Yes. Bring an approved offer and a target scenario so we can demonstrate the supported behavior.

Keep exploring

A closer look

An AI chatbot that knows your business

Give Salma selected business documents and website information so customer answers reflect your services, policies and working hours. Explore knowledge support.

A conversation, not a checkout

Let’s talk about your working day.

Bring your questions. We’ll show the relevant workflows and explore the right setup together.

Request a demo