Explore Salma

Salma capabilities: operations, teamwork and business insight

The work of the day, connected. The next opportunity, easier to see.

Salma, your illustrated AI Business Manager

Run, coordinate, follow through

Salma brings appointments, reminders, follow-up and clinic insight into the same working day. Your staff share customer context and can step in when needed. Business knowledge and messaging connect customer needs to the work that follows.

Get started with the tools your business needs

We create your account and guide you through connecting channels and adding information. Choose knowledge and customer support for your business, or clinic operations for appointment-based healthcare. Explore the features below and see them in a demo.

Capabilities

A closer look

AI appointment booking for clinics

Help patients find services, check appointment availability and book or request a visit. Explore Salma’s supported clinic scheduling and approval workflows.

A closer look

Appointment reminders for clinic conversations

Support upcoming clinic visits with configured reminders and patient replies. See how Salma keeps appointment communication connected to the team’s workflow.

A closer look

Patient follow-up, recall and feedback with Salma

Explore configured clinic follow-up: missed-visit rebooking, recall nudges and post-visit feedback, with your team responsible for the care relationship.

A closer look

Clinic analytics and AI-assisted recommendations

Review clinic activity and explore data-backed recommendations with Salma. Use operational insights to support the decisions your team remains responsible for.

A closer look

Multi-location clinic information and operations

Help patients find the right clinic branch and let teams work with location-aware information. Explore Salma’s configured multi-location capabilities.

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Customer offers and campaigns with Salma

Bring approved offers into customer conversations and discuss configured outreach with Salma. Keep audiences, channel rules and business approval in view.

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Business knowledge for your AI Business Manager

Add your documents and website information. Salma automatically processes your business knowledge to answer customer questions about services, hours and policies.

A closer look

RAG for business: answers from your own knowledge

Understand retrieval-augmented generation in Salma: using relevant business knowledge for customer answers, with clear limits around freshness and live actions.

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One shared inbox for Salma and your team

Let staff and Salma work in the same customer conversations. Review connected messages, reply from the dashboard and take over when personal attention is needed.

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AI to human handover: your team stays in control

Let Salma handle routine questions while staff take over sensitive or complex conversations. Explore takeover and return-to-AI controls in the shared inbox.

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Customer context for more useful conversations

Keep customer profiles and conversation context available to the authorised team. Explore how Salma supports continuity without assuming every identity is the same.

A closer look

Multilingual customer conversations with Salma

Discuss customer support across languages with Salma. Prepare clear business knowledge, review important terminology and demonstrate the languages your customers use.

Channels

Connected conversations

Your AI Business Manager on WhatsApp

Bring Salma to WhatsApp to answer customers automatically, collect enquiries and work with your staff through the same connected business number.

Connected conversations

Your AI Business Manager on your website

Welcome visitors with Salma. Answer questions automatically from your business knowledge, collect enquiries and bring your team into the conversation.

Connected conversations

AI support for Instagram business messages

Bring Instagram enquiries into Salma’s supported conversation workflow. Answer from approved business knowledge and let staff handle the personal details.

Connected conversations

AI customer support on Facebook Messenger

Connect supported Facebook Messenger conversations to Salma for business-information answers and staff collaboration. Explore the setup with our team.

Connected conversations

Your AI Business Manager on Telegram

Use a supported Telegram bot connection with Salma to answer from business knowledge, collect enquiries and involve your team when needed.

FAQ

Questions, answered

Can my team work alongside Salma?

Yes. Staff can see conversations, reply and take over when needed, then return the conversation to Salma.

How do I get started?

Request a demo. We create your account and help you through the guided setup.

Keep exploring

A closer look

Let’s talk about your working day.

See how Salma can help run your working day. Tell us about your business and meet her in a demo.

Request a demo