A customer asking about a service in Arabic should not have to navigate an English-only explanation. Salma can support multilingual conversations, while the dashboard includes English, Arabic, Hindi and Russian localisation. Test the actual customer languages and terminology needed for your business.
Give names and policies the right meaning
Brand names, service names and local expressions need care. Agree how key terms should appear, especially when a literal translation would confuse the customer. Accurate source information and a staff route for ambiguous questions matter in every language.
Review meaning, not just fluency
A fluent answer can still misunderstand a date, price or service condition. Include mixed-language questions and unclear phrasing in your demo. The purpose is to make communication easier while preserving the facts, not to promise flawless translation in every situation.
FAQ
Questions, answered
Does the website have Arabic pages?
Yes. The marketing site has paired English and Arabic pages with right-to-left layouts for Arabic.
Can we test our customers’ usual language?
Yes. Bring representative examples and terminology so we can review the relevant experience.
Give Salma selected business documents and website information so customer answers reflect your services, policies and working hours. Explore knowledge support.
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A conversation, not a checkout
Let’s talk about your working day.
Bring your questions. We’ll show the relevant workflows and explore the right setup together.
